Policies, Refunds, Privacy, and Shipment information - Denney Electric - Electrical and Lighting Supply, Delaware, Delmarva, MIllsboro, Rehoboth Beach, Sussex County, Ocean City

Policies

Online Purchases:
At this time, we are unable to ship outside of the United States. If you are within our local delivery around, we ship at no charge via our delivery trucks. All other shipping is based on the weight and size of the item as specified on our website and may be subject to additional charges. Special Order items may be subject to a factory shipping charge.  The customer will be contacted if additional charges apply before an order is fulfilled. In stock merchandise will be shipped within 2 business days following receipt of the order. Non stock items are subject to factory fulfillment and the customer will be notified about availability and expected shipment date within 2 business days following order placement.

Returns:
All in-stock merchandise can be returned for a full refund if unused and in original packaging for a full refund if it returned within 90 days and the original invoice is provided.
Any special order items that are returned are subject to manufacturer's restocking fees and return shipping to the factory.

Defective Merchandise:
Any manufacturer defective merchandise will be replaced within 90 days of purchase with a receipt. Denney Electric Supply does not provide any expressed or implied warranty beyond what the manufacturers provide. We are not responsible for any charges that may be incurred in replacing or installing defective merchandise. It is the customer’s responsibility to inspect all merchandise prior to installation for any defects.

Payment:
We accept Visa, Discover, Mastercard, American Express, Cash, and Check. We also provide credit accounts for builders, contractors, electricians, institutions, and businesses. Please contact us for a credit application if you are interested in opening a charge account.
 

Privacy Policy:
Denney Electric Supply will respect the privacy of all individual and company contact information provided to us (including name, address, email, and telephone number). At no time will your information be shared with any third party without your expressed consent. Your information will not be sold to any database or marketing companies. Any contact information, that is shared with us, will be used solely for the purpose of informing you of Denney Electric Supply’s online and in store product promotions, specials, and events. You may opt out of receiving emails from us at any time. Any requests to update your contact information or be removed from our mailing lists will be confirmed by us within 48 hours of your request.

Our web site may contain links to web sites operated and maintained by third parties such as electrical and lighting manufacturers or informational sites, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.